Donna has specialized in the field of healthcare benefits since her career began nearly two decades ago, and Proximity clients benefit from her rich store of knowledge and experience. At Blue Cross and Blue Shield of North Carolina, she served as a customer service representative, a group service representative, and ultimately an enrollment expert. Those roles included working with brokers as well as group and benefits administrators, and she developed broad knowledge regarding a wide variety of healthcare plans. At Progressive Benefits Solutions, Donna served as account manager developing formal proposals for health, dental, and ancillary plans. In 2002, she joined Central Carolina Bank as a group insurance specialist. In that capacity she obtained quotations, instituted a group health insurance program, and prepared formal proposals. Donna joined Proximity in 2008.
Donna serves her fellow professionals on the Triangle Association of Health Underwriters where she has been media chair for three years and now is incoming secretary. She has two sons and three grandchildren, and outside of work, she enjoys travel, birdwatching, and nearly any outdoors activity.